HOW TO PLAY OUR ESCAPE GAMES
CHOOSE A LOCATION TO PLAY
Choose from one of our locations: Mentor, North Olmstead, or Strongsville.
BOOK YOUR ESCAPE GAME ON OUR WEBSITE
ARRIVE 15 MINUTES IN ADVANCE
GET LOCKED IN AN ESCAPE ROOM FOR 60 MINUTES.
SEARCH THE ROOM FOR CLUES
FREQUENTLY ASKED QUESTIONS
Can I take my cell phone in the room?
Are we ACTUALLY locked in the room?
How long is the game?
Are there age restrictions?
How much does it cost to play?
Adults – $27.00
Children – $25.00
(Promos are available each month and can be be located on our website under SPECIAL OFFERS)
How do I purchase tickets?
We allow customers to change reservations up to 24 hours before their scheduled games. You must contact us by phone or email. There are no additional fees for rescheduling of games.
There are NO refunds or reducing the amount of players after bookings.
We understand things happen, so if we are able to, we will work with our customers if it is within our power.
Special accommodations for corporate events: Generally, mornings and afternoons are available for corporate or private events.
Please call us at
440-360-7750 or email us at [email protected] and someone from our staff will contact you ASAP!
What if I am late?
We will admit you but we do encourage all our customers to arrive at least 15 minutes early.
Please note, we reserve the right to modify the length of your game. Delaying a game can cause conflicts with other bookings. Please be considerate of other groups and arrive on time. No refunds are issued for late groups.
Can I bring a last minute friend without a reservation?
What’s the least amount of players allowed?
What if we have a group larger than you can fit in one room?
What if I want to play only with my group?
Our average room size holds 10-12 people. If your group does not purchase all the tickets for an available session, the remaining tickets will still be available for purchase by other groups or individuals; you may be paired with other players.
Are food or beverages allowed?
Alcohol is prohibited on the premises. Please help us promote a “family friendly” environment. Management reserves the right to refuse service to anyone that appears to be physically intoxicated without refund.
Where should we park?
North Olmsted: Our parking is located directly behind Mickey’s Auto – Rear of the building) Please do not park at the North Olmsted Animal Hospital (along the side of their building) or at Malley’s Chocolates. They reserve the right to tow vehicles.